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Frequently Asked Questions

Answers to the most common debtor queries can be found below.

How to Pay:

We have a number of convenient payment options to choose from including:

1.Bpay:

Pay directly from you bank account or credit card using Bpay via Internet or Telephone Banking. Our Biller Code is 334474. Your Reference Number will be printed on the letter we sent you.

2.Credit Card:

Pay using your Visa or Master Card. Just contact our office on 1300 369 933. Please note that credit card payments attract a 1.5% processing surcharge.

3.By Cheque:

Please mail your cheque made out to Integral Collections to Locked Bag 2706 Strawberry Hills NSW 2012. Please allow up to 10 days for mail delivery and processing. Ensure that you include the reference number provided to you.

4.Electronic Funds Transfer:

You can pay by direct funds transfer to our bank account:

Account Name:  Integral Collections
Bank: Westpac
BSB:  032-005
Account No.: 174 057

Please ensure you provide your reference number as noted on the letter we sent you.
 

Trouble Paying?

If you are finding it difficult to pay due to financial hardship or any other reason, please contact us as soon as possible. We may be able to help you by agreeing a suitable arrangement with our client. This may provide you more time to pay or to pay by installments. Ignoring the matter may result in additional costs being charged to you for legal fees and interest.

Payment Default Listing

Failing to pay your debt or not making a suitable arrangement to pay may result in our client listing a Payment Default on your credit file. This may hinder your ability to obtain finance or access other services in the future. Banks, Credit Unions, Financial Service Providers and other service providers routinely use your credit file to determine credit worthiness.

If a default is listed, it will remain on your file for up to 7 years.

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 Integral Collections ABN 37 143 757 117 Copyright 2009
Licenced under the Commercial Agents and Private Inquiry Agents Act 2004 (Licence No. 410278673
)