We provide a full range of business debt collection and B2B debt recovery solutions tailored to the needs of businesses of all sizes.
Our services include:
- Establishing a debt recovery strategy with you that delivers improved results, based on a thorough understanding of the debtor relationship and your specific business needs
- Ongoing contact with the debtor
- Negotiating payment options for your debtor to make full or part payment, including monitoring of payment plans on your behalf
- Full and ‘up-to-the-minute’ performance reporting via our online client portal
- In cases when even the best debt recovery practices may be unsuccessful, we can also provide an end-to-end legal debt recovery service at your discretion.
Legal debt recovery support
There are certain cases when the best debt collection practices may be unsuccessful and pursuing debts through the court system is the only avenue for recovery.
In these cases, unlike some competitors, we can provide an end-to-end legal recovery service to make the process as straight forward and stress free as possible and allow you to get on with the job of growing and managing your business.
- Facilitation of debt collection process through to court hearing and judgement
- Consultation with national network of legal partners, for local expertise and national reach
We can facilitate the legal recovery process right through to court hearing and judgment. Our national network of legal partners provide exceptional expertise and national reach, overcoming the differences in legislation and process that exist between Australian states and territories.
You will have visibility and control over your case at all times and we will not proceed with any action without consultation and direction from you
Our unique bad debt recovery solutions
We recognise that each business has unique requirements and work with you to tailor a debt recovery solution that suits your individual needs. Rather than a ‘one size fits all’ approach, our business is based on:
- Personalised service – You will deal directly with highly experienced, professional personnel dedicated to your account.
- Specialist experience – We specialise in the collection of business-to-business debts only, meaning you gain from our unique strategies and experience.
- Ongoing communication – We understand the value you place on communication and will keep you up-to-date and in control throughout the debt collections process.
- Flexible approach – We work with you on an ongoing basis to tailor the most suitable approach, ensuring our strategy is always aligned with your goals.
- Easy to deal with – We understand your need for a simple, straightforward debt collection solution without unnecessary complications.
Our absolute commitment to transparency means no hidden or unexpected fees, and our no result, no fee* guarantee means you will only pay if we achieve a positive outcome, giving you added peace of mind.
Our services are tailored to your specific business requirements so you gain from an efficient and cost-effective solution and only pay for the services where you obtain real customer value. Regular reporting and on-demand performance monitoring is provided 24/7 via our secure online portal, ensuring all relevant information is available at your fingertips.
If you would like more information about our business debt recovery services, approach, fees or if you have any questions, please contact us on 1300 369 933 or fill out our enquiry form.
*Applies to commissions only, but excludes other costs such as legal fees incurred under your instruction